Meet the Crew Segments

City Cruises Canada is excited to showcase crew members from all three Canadian locations in the 'Meet the Crew' Social Media Campaign. These videos are getting a lot of hits on our Facebook and Instagram accounts. Check out the videos that have been launched so far:...

Triple A Service

City Cruises Canada's 'Triple A' Service Model    We create amazing experiences! That is City Cruises Canada's Mission Statement. It is our promise to our guests and our fellow crew members.  We believe that creating amazing experiences involves three...

Mike Flaskey

Hello Hornblower Global Crew! I couldn’t be more excited to join Hornblower Group as your newly appointed CEO. I have heard tremendous things about the dedication and passion of the Crew who makeup this organization, and I look forward to building on the great...

Recognize App

  Recognize is City Cruises Canada's Recognition platform.  Crew members will be able to recognize their fellow crew members for exhibiting the RESPECT Values and/or creating amazing experiences. The Recognize App can show crew members what recognition they have...

Our RESPECT Service System is at the core of how we operate at

City Cruises Canada.