The Explorer

We are pleased to share the Q3 issue of our global Crew newsletter, The Explorer!  

Mike Flaskey

November 11, 2024 Dear Global Crew, I’m thrilled to announce two new appointments to our leadership team. On November 1, Liz Crisafi joined Hornblower Group as our Senior Vice President of Marketing, leading marketing, brand, communications, revenue optimization,...

Meet the Crew Segments

City Cruises Canada is excited to showcase crew members from all three Canadian locations in the 'Meet the Crew' Social Media Campaign. These videos are getting a lot of hits on our Facebook and Instagram accounts. Check out the videos that have been launched so far:...

Triple A Service

City Cruises Canada's 'Triple A' Service Model    We create amazing experiences! That is City Cruises Canada's Mission Statement. It is our promise to our guests and our fellow crew members.  We believe that creating amazing experiences involves three...

Recognize App

  Recognize is City Cruises Canada's Recognition platform.  Crew members will be able to recognize their fellow crew members for exhibiting the RESPECT Values and/or creating amazing experiences. The Recognize App can show crew members what recognition they have...

Our RESPECT Service System is at the core of how we operate at

City Cruises Canada.